Publishing Industry
CircPort
See what the industry leading newspaper speech IVR can do for your newspaper.
- Decrease costs
- Improve service levels with 24/7 service
- Reduce hold times
- Maximize customer satisfaction
WebPort
Bring the self-service of the CircPort newspaper IVR to the Internet. This highly integrated application provides your customers with 24/7 account access with no need to re-key transactions.
Dispatch
Resolve customer complaints with ease. Dispatch organizes the schedules of your District Managers and reports complaints with an outbound call feature to the correct person.
SpeechAttendant™ by Nuance
SpeechAttendant™ by Nuance is the leading call router and auto attendant. SpeechAtendant can use the same speech platform as CircPort for a unified solution. You'll never have to remember an extension number again. Simply say the name of the person you want to reach, and SpeechAttendant™ will dial that person.
